# Identity verification



# Important

<table border="1" id="bkmrk-owner%3A-head-screenin" style="border-collapse: collapse; width: 103.333333%;"><colgroup><col style="width: 7.738095%;"></col><col style="width: 18.214286%;"></col><col style="width: 9.047619%;"></col><col style="width: 22.738095%;"></col><col style="width: 22.97619%;"></col><col style="width: 19.285714%;"></col></colgroup><tbody><tr><td>**Name:**</td><td>Document obtained</td><td>**Owner:**</td><td>Head Screening</td><td>**Executive:**</td><td>Screening Specialist</td></tr></tbody></table>

<table border="1" id="bkmrk-important-notes%3A-the" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr><td>**Important notes:**

- The ID/Pass provided always need to have the MRZ visible
- 

</td></tr></tbody></table>

<table border="1" id="bkmrk-do%27s" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr><td>**Do's:** Working always with ID card or Passport</td></tr></tbody></table>

<table border="1" id="bkmrk-dont%27s" style="border-collapse: collapse; width: 100%; height: 29px;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr style="height: 29px;"><td style="height: 29px;">**Dont's:** The permit card, driving licence and other types of documents are not considered sufficient for this check</td></tr></tbody></table>

<table border="1" id="bkmrk-files%3A" style="border-collapse: collapse; width: 100%; height: 29px;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr style="height: 29px;"><td style="height: 29px;">**Files:**</td></tr></tbody></table>

<table border="1" id="bkmrk-links%3A" style="border-collapse: collapse; width: 100%; height: 29px;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr style="height: 29px;"><td style="height: 29px;">**Links: [https://www.identt.com](https://www.identt.com)**</td></tr></tbody></table>

<table border="1" id="bkmrk-systemborders%3A-if-th" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr><td>**Systemborders:**

If we <span style="color: rgb(22, 145, 121);">have received sufficient documents</span> we proceed here: [Verification](https://knowledge.validato.com/books/validation/draft/14)

</td></tr></tbody></table>

1. For IDENTT verification is always used <span style="text-decoration: underline;">only</span> ID card or Passport.
2. To find the document open candidate's file by clicking on his name and after on the window called "Identity verification" and on the first site we see the documents attached.
3. If there is <span style="color: rgb(224, 62, 45);">no document</span> check also the window called "Show all documents" in the candidate's file
4. If there is still <span style="color: rgb(224, 62, 45);">no document</span> request it from candidate by email.
5. In case the <span style="color: rgb(22, 145, 121);">document is obtained</span>, check if the document is fully visible and the MRZ number is not cropped out (see example:

###  

<table border="1" id="bkmrk-identity-card%3A-%E2%9C%85" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr><td class="align-center">#### **IDENTITY CARD: ✅**

</td></tr></tbody></table>

Information and MRZ are often on two sides, therefore we need to have them both

[![swiss_back.jpg](https://knowledge.validato.com/uploads/images/gallery/2024-10/scaled-1680-/BmIswiss-back.jpg) ](https://knowledge.validato.com/uploads/images/gallery/2024-10/BmIswiss-back.jpg)[![Screenshot 2024-10-18 at 07.30.11.png](https://knowledge.validato.com/uploads/images/gallery/2024-10/scaled-1680-/screenshot-2024-10-18-at-07-30-11.png)](https://knowledge.validato.com/uploads/images/gallery/2024-10/screenshot-2024-10-18-at-07-30-11.png)

<table border="1" id="bkmrk-passport%3A%E2%9C%85" style="border-collapse: collapse; width: 100%; height: 29px;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr style="height: 29px;"><td class="align-center" style="height: 29px;">#### **PASSPORT:✅**

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See that on the passport is MRZ and information together, therefore we need only one side for verification

[![switzerlands-new-passport-is-extremely-badass-and-state-of-v0-qsdbbtxx7caa1.jpg.webp](https://knowledge.validato.com/uploads/images/gallery/2024-10/scaled-1680-/switzerlands-new-passport-is-extremely-badass-and-state-of-v0-qsdbbtxx7caa1-jpg.webp)](https://knowledge.validato.com/uploads/images/gallery/2024-10/switzerlands-new-passport-is-extremely-badass-and-state-of-v0-qsdbbtxx7caa1-jpg.webp)

##### If we <span style="color: rgb(22, 145, 121);">have received sufficient documents</span> we proceed here: [Verification](https://knowledge.validato.com/books/validation/draft/14)

##### If the <span style="color: rgb(224, 62, 45);">documents are not sufficient</span> we repeat step 4.

# Results



# Verification

<table border="1" id="bkmrk-owner%3A-head-screenin" style="border-collapse: collapse; width: 103.333333%;"><colgroup><col style="width: 7.738095%;"></col><col style="width: 18.214286%;"></col><col style="width: 9.047619%;"></col><col style="width: 22.738095%;"></col><col style="width: 22.97619%;"></col><col style="width: 19.285714%;"></col></colgroup><tbody><tr><td>**Name:**</td><td>Verification</td><td>**Owner:**</td><td>Head Screening</td><td>**Executive:**</td><td>Screening Specialist</td></tr></tbody></table>

<table border="1" id="bkmrk-important-notes%3A-the" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr><td>**Important notes:**

- The ID/Pass provided always need to have the MRZ visible
- The website does not verify pdf files

</td></tr></tbody></table>

<table border="1" id="bkmrk-do%27s" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr><td>**Do's:** Working always with ID card or Passport</td></tr></tbody></table>

<table border="1" id="bkmrk-dont%27s" style="border-collapse: collapse; width: 100%; height: 29px;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr style="height: 29px;"><td style="height: 29px;">**Dont's:** The permit card, driving licence and other types of documents are not considered sufficient for this check</td></tr></tbody></table>

<table border="1" id="bkmrk-files%3A" style="border-collapse: collapse; width: 100%; height: 29px;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr style="height: 29px;"><td style="height: 29px;">**Files:**</td></tr></tbody></table>

<table border="1" id="bkmrk-links%3A" style="border-collapse: collapse; width: 100%; height: 29px;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr style="height: 29px;"><td style="height: 29px;">**Links: [https://www.identt.com](https://www.identt.com)**</td></tr></tbody></table>

<table border="1" id="bkmrk-systemborders%3A-if-th" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 99.880952%;"></col></colgroup><tbody><tr><td>**Systemborders:**

Proceed here: [Results](https://knowledge.validato.com/books/validation/draft/15)

</td></tr></tbody></table>

1. Open the site [https://www.identt.com](https://www.identt.com)
2. Log in with the OnePasssword App
3. Click on the button "Knowledge Login"
4. Click on the red button "Auto-verify"
5. Click on the FIle and Next
6. Make screenshot of the ID or Passport (Make sure all the information are visible) and upload the screenshot into the drop area and verify

##### If there is a <span style="color: rgb(186, 55, 42);">problem with document</span> result looks like this:

[![Screenshot 2024-10-18 at 08.18.18.png](https://knowledge.validato.com/uploads/images/gallery/2024-10/scaled-1680-/screenshot-2024-10-18-at-08-18-18.png)](https://knowledge.validato.com/uploads/images/gallery/2024-10/screenshot-2024-10-18-at-08-18-18.png)

In this case the MRZ was not fully visible. Try it again but if the result remains wrong ask candidate for better photo (many times happens that the last line or part of MRZ is not captured therefore we need a new one)

##### If <span style="color: rgb(22, 145, 121);">everything is correct</span> result looks like this:

[![Screenshot 2024-10-18 at 08.15.20.png](https://knowledge.validato.com/uploads/images/gallery/2024-10/scaled-1680-/screenshot-2024-10-18-at-08-15-20.png)](https://knowledge.validato.com/uploads/images/gallery/2024-10/screenshot-2024-10-18-at-08-15-20.png)

1. Click on the DOWNLOAD RECORD IN PDF FILE button and return to the candidate's file.
2. Proceed here: [Results](https://knowledge.validato.com/books/validation/draft/15)